"I wanted to get back with you and thank you for your input on my problem. We replaced the speed sensor on the rear end with an aftermarket part and the transmission still wouldn’t shift and the Speedo didn’t work. We then replaced the speed sensor with the Ford part and everything worked fine after that. Thanks again and I hope your business does well."
"My cluster works great after you made the proper repairs to it. Your turn around time was outstanding. Thank You."
William - 2/22/2016
"Awesome service, we sent out Ford cluster that needed serious work, RT Grim had it a day, sent it back next day, fixed as if it was brand new! Very reasonably priced! Highly recommended! Thank you!"
The Drew Family
Ray - 3/23/2016
"Thank you greatly for fixing the light on my Escape cluster. I understand it was simply replacing a light bulb, but you saved me lots of money. The Ford dealer said I needed to replace the cluster, which would have been expensive. I thought there had to be a better way to make this work again and you did that. Now, I don’t have to be concerned my teenage drivers might accidentally put the car in the wrong gear when driving at night. Thanks again."
Cliff - 10/18/2014
"Good morning. DVD player worked great. Mom and kids are happy. Old one is on its way back to you."
"Just wanted to thank you again for fixing my cluster! I must admit I was very hesitant to go through this process, but after talking with one of your associates who had knowledge about fixing these clusters, I gave it a shot. I have a 2004 Ford Explorer Sport Trac with 305k miles on it. For the last year, I've been putting up with huge annoyances related to the cluster failing. No dashboard instruments, no fuel gauge, no power to stereo or windows, automatic lights flickering on/off draining my battery, etc. I've had the cluster out myself so many times trying to fix it, but they were all band-aid solutions, and I wasn't sure if it was the cluster itself, or the wiring harnesses behind it. The real problem was in the circuit board, which I understood after talking with your company. And in less than a week after sending it in, I had it back and everything is working PERFECTLY!!! My only regret is I didn't do it a year ago! Thanks so much for providing a great service at a very fair price! Worth every penny!!! Happy Holidays!"
Mike - 12/17/2015
"Finally got the piece installed yesterday (it actually arrived within 2 days). Works great. Not sure why my original piece didn't have the part number printed on it like the one you sent. Would've made things much easier! Thanks for your help!"
Yousaf - 7/21/2015
"Just a short note to say thanks for sending me the Speedo / Tach Pegs for my 95 Ford Mustang GT. Please forgive me for taking too much time in thanking you. I have handed out your company literature to a couple of sources that do repair on autos. I have also made extra copies to hand out in the future. Thank you again for assisting me in this project."
Bruce - 6/11/2015
"We received the cluster on Monday. Installation was delayed a few days because of snow (in May) but we got it in yesterday and made a test run today. Eureka! We have speedo, cruise and no surging. Most likely not a monumental result in the big scheme of things but we're over the moon. I'm wearing out the screw holes taking the darn thing In and out but hopefully this is the last time. Thank you so much for all of your help and advice and that you don't give up easily. There was no invoice in the box so just let us know if we owe anything. And again, thanks for doing all of this. I have passed on the Grim name to multiple people."
Bob & LuAnn - 5/21/2015