"I had a really great experience with this company. The pricing structure is very easy to understand. They include shipping (both ways) in the estimate and their service was not just on time, but faster than they promised. The cluster we had repaired, worked perfectly and our customer was extremely happy. I would recommend them to anyone and I will be using them again in the future."
"Keith – thanks for the great service."
"Finally got the piece installed yesterday (it actually arrived within 2 days). Works great. Not sure why my original piece didn't have the part number printed on it like the one you sent. Would've made things much easier! Thanks for your help!"
"Talked to Keith today he helped a lot just wanted to thank a nice friendly guy note to Keith 02 ford f250 diesel found alt volt spiking above 16.5 volts only at times drove 75 miles gauges and battery light windows all stopped working replaced alt now fixed thanks again."
"The new cluster works perfect. I just got a chance to check it out this past weekend. Thanks for your help in getting the issue resolved."
"I have a motorhome on a 2002 F-53 chassis. The instrument cluster is # 1C3F10849HA. The voltage gauge just wiggled when the key was turned on. It would slowly build to around 8 with the the engine running for a while. I had the alternator checked-it was ok. I installed a digital voltage gauge which shows 14.1-14.2 with the engine running. After sending it in for repair, I received the instrument cluster this morning, installed it and everything works fine now. Thanks!"
"We received the cluster on Monday. Installation was delayed a few days because of snow (in May) but we got it in yesterday and made a test run today. Eureka! We have speedo, cruise and no surging. Most likely not a monumental result in the big scheme of things but we're over the moon. I'm wearing out the screw holes taking the darn thing In and out but hopefully this is the last time. Thank you so much for all of your help and advice and that you don't give up easily. There was no invoice in the box so just let us know if we owe anything. And again, thanks for doing all of this. I have passed on the Grim name to multiple people."
Bob & LuAnn
"If anyone needs cluster repair I will for sure tell them to take it to you. Thanks again."
"You guys did a great job repairing my town car cluster with a flickering lcd with lines missing."
"Received cluster for my 2006 Mercury and it works and looks beautiful. Thank you all so much for the great work and quick turnaround."