"Just wanted to thank you again for fixing my cluster! I must admit I was very hesitant to go through this process, but after talking with one of your associates who had knowledge about fixing these clusters, I gave it a shot. I have a 2004 Ford Explorer Sport Trac with 305k miles on it. For the last year, I've been putting up with huge annoyances related to the cluster failing. No dashboard instruments, no fuel gauge, no power to stereo or windows, automatic lights flickering on/off draining my battery, etc. I've had the cluster out myself so many times trying to fix it, but they were all band-aid solutions, and I wasn't sure if it was the cluster itself, or the wiring harnesses behind it. The real problem was in the circuit board, which I understood after talking with your company. And in less than a week after sending it in, I had it back and everything is working PERFECTLY!!! My only regret is I didn't do it a year ago! Thanks so much for providing a great service at a very fair price! Worth every penny!!! Happy Holidays!"
Mike - 12/17/2015
"Thanks for fixing my instrument cluster it works great and the repair was fast. 2008 Ford Econoline."
"The radio is back in and works great – thanks. You’ll be hearing from us again when we need your services."
"Thank you greatly for fixing the light on my Escape cluster. I understand it was simply replacing a light bulb, but you saved me lots of money. The Ford dealer said I needed to replace the cluster, which would have been expensive. I thought there had to be a better way to make this work again and you did that. Now, I don’t have to be concerned my teenage drivers might accidentally put the car in the wrong gear when driving at night. Thanks again."
Cliff - 10/18/2014
"The unit I sent back last year that you guys rebuilt, for my 91 Crown Vic, is working flawlessly. I have recommended you guys to several motor heads and friends in my area. Stay well."
"I recently had a ford mustang cluster repaired with RT grim. I would like to thank you for a job well done at a respectable price. Thanks."
"My cluster works great after you made the proper repairs to it. Your turn around time was outstanding. Thank You."
William - 2/22/2016
"We appreciate your expertise."
"Our Coach is a 2002 Itasca Suncruiser 35U. It is built by Winnebago. It, of course is a Ford F-53 chassis. It seems that most of the gas coaches are Ford chassis. I've been told that GM/Chevy got in to the game a little late, so again the largest percentage of gas powered coaches are Ford with the Triton V-10. We bought the coach a year ago. Although it is older and is used, it is not used up. It is in very nice to excellent condition for its age and mileage. We have only had some very minor issues, the most recent being the cluster. After all it is a 10 year old coach so we do expect some routine maintenance and repairs. I have attached a couple pictures. We hope in some small way this helps you and your company. Again, we appreciate your help. You helped us more than you know. We will highly recommend R.T. Grim to anyone we know that may have any electronic needs."
"I had a really great experience with this company. The pricing structure is very easy to understand. They include shipping (both ways) in the estimate and their service was not just on time, but faster than they promised. The cluster we had repaired, worked perfectly and our customer was extremely happy. I would recommend them to anyone and I will be using them again in the future."
Louie - 7/6/2015