"Good morning. DVD player worked great. Mom and kids are happy. Old one is on its way back to you."
"Absolute class acts. Walked in... in a bind... and 15 minutes later I'm driving out with a new radio INSTALLED and happy."
"The radio is back in and works great – thanks. You’ll be hearing from us again when we need your services."
"Finally got the piece installed yesterday (it actually arrived within 2 days). Works great. Not sure why my original piece didn't have the part number printed on it like the one you sent. Would've made things much easier! Thanks for your help!"
Yousaf - 7/21/2015
"One of the most positive experiences we've had recently! Every time we need a instrument cluster repaired I call Keith. He is knowledgeable, courteous, and professional. The "turn-around" time is lightening quick, and the job is always done correctly. Just recently Keith went "above and beyond" and helped me through a diagnosis and repair at no charge-It is so refreshing to see a business today that believes in doing business with a "handshake" and recognizes customer service and goodwill are keys to success. I ALWAYS RECOMMEND YOU TO OTHER MECHANICAL SHOPS IN NEED OF INSTRUMENT CLUSTER SERVICE! Thank you Keith and R.T. Grim."
Steve - 2/13/2016
"The new cluster works perfect. I just got a chance to check it out this past weekend. Thanks for your help in getting the issue resolved."
Doug - 5/12/2015
"I had a really great experience with this company. The pricing structure is very easy to understand. They include shipping (both ways) in the estimate and their service was not just on time, but faster than they promised. The cluster we had repaired, worked perfectly and our customer was extremely happy. I would recommend them to anyone and I will be using them again in the future."
Louie - 7/6/2015
"Our Coach is a 2002 Itasca Suncruiser 35U. It is built by Winnebago. It, of course is a Ford F-53 chassis. It seems that most of the gas coaches are Ford chassis. I've been told that GM/Chevy got in to the game a little late, so again the largest percentage of gas powered coaches are Ford with the Triton V-10. We bought the coach a year ago. Although it is older and is used, it is not used up. It is in very nice to excellent condition for its age and mileage. We have only had some very minor issues, the most recent being the cluster. After all it is a 10 year old coach so we do expect some routine maintenance and repairs. I have attached a couple pictures. We hope in some small way this helps you and your company. Again, we appreciate your help. You helped us more than you know. We will highly recommend R.T. Grim to anyone we know that may have any electronic needs."
"Keith – thanks for the great service."
"I wanted to get back with you and thank you for your input on my problem. We replaced the speed sensor on the rear end with an aftermarket part and the transmission still wouldn’t shift and the Speedo didn’t work. We then replaced the speed sensor with the Ford part and everything worked fine after that. Thanks again and I hope your business does well."