"Thanks to Jerry for calling and leaving the message. It’s refreshing to have been given your professional courtesy even if you were not able to meet my need this time. Other opportunities may come up."
Dan
"Just a note to let you know that the unit you repaired works perfectly. Thanks again for the help and the fantastically fast service."
Michael S.
"Thanks for helping with my cluster for my motorhome, it works great. I will be sending my core back in the next couple of days. I installed this weekend and drove my motorhome back home with no problems."
Mike - 6/30/2015
"Just wanted to send a note of appreciation for the fast service on repairing my Ford instrument cluster. It is refreshing to find a business with fine service such as yours. Thank you!"
Charlie - 9/8/2015
"Just a short note to say thanks for sending me the Speedo / Tach Pegs for my 95 Ford Mustang GT. Please forgive me for taking too much time in thanking you. I have handed out your company literature to a couple of sources that do repair on autos. I have also made extra copies to hand out in the future. Thank you again for assisting me in this project."
Bruce - 6/11/2015
"If anyone needs cluster repair I will for sure tell them to take it to you. Thanks again."
Rob - 10/22/2014
"We received the cluster on Monday. Installation was delayed a few days because of snow (in May) but we got it in yesterday and made a test run today. Eureka! We have speedo, cruise and no surging. Most likely not a monumental result in the big scheme of things but we're over the moon. I'm wearing out the screw holes taking the darn thing In and out but hopefully this is the last time. Thank you so much for all of your help and advice and that you don't give up easily. There was no invoice in the box so just let us know if we owe anything. And again, thanks for doing all of this. I have passed on the Grim name to multiple people."
Bob & LuAnn - 5/21/2015
"One of the most positive experiences we've had recently! Every time we need a instrument cluster repaired I call Keith. He is knowledgeable, courteous, and professional. The "turn-around" time is lightening quick, and the job is always done correctly. Just recently Keith went "above and beyond" and helped me through a diagnosis and repair at no charge-It is so refreshing to see a business today that believes in doing business with a "handshake" and recognizes customer service and goodwill are keys to success. I ALWAYS RECOMMEND YOU TO OTHER MECHANICAL SHOPS IN NEED OF INSTRUMENT CLUSTER SERVICE! Thank you Keith and R.T. Grim."
Steve - 2/13/2016
"The repaired cluster works like a champ!! You guys are awesome. I’m back to my 130K odometer, and the fuel gauge is on the money thanks to you and the tech for such excellent service. If you know of someone that would like to buy a 312K cluster that’s in perfect shape other than high miles just send them my way. It’s going into a box to be stored for now."
Steve
"I just wanted to say how pleased I was with the service you provided recently. I had a car CD player repaired and it needed to be looked at because it was not working properly after the repair. Even though I was 1 week past the 3 month warranty you assured me that it would be taken care of. Everyone was very nice and tried to help me as best they could. It is easy nowadays to complain and look for bad things in people and businesses. So when businesses and people do the right thing and treat you with respect it should be acknowledged. I want to thank you for backing up your work and doing such a nice job. You repaired my device and it is working properly. I will definitely be spreading a good word about your business and will also be returning to you for any other work I may need in your field of expertise."
Jeffrey - 3/21/2015