"Just wanted to thank you again for fixing my cluster! I must admit I was very hesitant to go through this process, but after talking with one of your associates who had knowledge about fixing these clusters, I gave it a shot. I have a 2004 Ford Explorer Sport Trac with 305k miles on it. For the last year, I've been putting up with huge annoyances related to the cluster failing. No dashboard instruments, no fuel gauge, no power to stereo or windows, automatic lights flickering on/off draining my battery, etc. I've had the cluster out myself so many times trying to fix it, but they were all band-aid solutions, and I wasn't sure if it was the cluster itself, or the wiring harnesses behind it. The real problem was in the circuit board, which I understood after talking with your company. And in less than a week after sending it in, I had it back and everything is working PERFECTLY!!! My only regret is I didn't do it a year ago! Thanks so much for providing a great service at a very fair price! Worth every penny!!! Happy Holidays!"
Mike - 12/17/2015
"Thanks to Jerry for calling and leaving the message. It’s refreshing to have been given your professional courtesy even if you were not able to meet my need this time. Other opportunities may come up."
"Thanks for fixing my instrument cluster it works great and the repair was fast. 2008 Ford Econoline."
"I recently had a ford mustang cluster repaired with RT grim. I would like to thank you for a job well done at a respectable price. Thanks."
"Thank you Keith for all your help and consideration in dealing with the trouble I was having with my car. Can you send me a few business cards that I can give out as I run into others with the same problem?"
Mark - 1/30/2015
"One of the most positive experiences we've had recently! Every time we need a instrument cluster repaired I call Keith. He is knowledgeable, courteous, and professional. The "turn-around" time is lightening quick, and the job is always done correctly. Just recently Keith went "above and beyond" and helped me through a diagnosis and repair at no charge-It is so refreshing to see a business today that believes in doing business with a "handshake" and recognizes customer service and goodwill are keys to success. I ALWAYS RECOMMEND YOU TO OTHER MECHANICAL SHOPS IN NEED OF INSTRUMENT CLUSTER SERVICE! Thank you Keith and R.T. Grim."
Steve - 2/13/2016
"I just wanted to say how pleased I was with the service you provided recently. I had a car CD player repaired and it needed to be looked at because it was not working properly after the repair. Even though I was 1 week past the 3 month warranty you assured me that it would be taken care of. Everyone was very nice and tried to help me as best they could. It is easy nowadays to complain and look for bad things in people and businesses. So when businesses and people do the right thing and treat you with respect it should be acknowledged. I want to thank you for backing up your work and doing such a nice job. You repaired my device and it is working properly. I will definitely be spreading a good word about your business and will also be returning to you for any other work I may need in your field of expertise."
Jeffrey - 3/21/2015
"We appreciate your expertise."
"All installed works great thanks for the awesome service. 2007 F150 Instrument Cluster cutting in and out."
Russell - 2/15/2016
"If anyone needs cluster repair I will for sure tell them to take it to you. Thanks again."
Rob - 10/22/2014