"Just a note to let you know that the unit you repaired works perfectly. Thanks again for the help and the fantastically fast service."
"I just wanted to say how pleased I was with the service you provided recently. I had a car CD player repaired and it needed to be looked at because it was not working properly after the repair. Even though I was 1 week past the 3 month warranty you assured me that it would be taken care of. Everyone was very nice and tried to help me as best they could. It is easy nowadays to complain and look for bad things in people and businesses. So when businesses and people do the right thing and treat you with respect it should be acknowledged. I want to thank you for backing up your work and doing such a nice job. You repaired my device and it is working properly. I will definitely be spreading a good word about your business and will also be returning to you for any other work I may need in your field of expertise."
Jeffrey - 3/21/2015
"If anyone needs cluster repair I will for sure tell them to take it to you. Thanks again."
Rob - 10/22/2014
"Our Coach is a 2002 Itasca Suncruiser 35U. It is built by Winnebago. It, of course is a Ford F-53 chassis. It seems that most of the gas coaches are Ford chassis. I've been told that GM/Chevy got in to the game a little late, so again the largest percentage of gas powered coaches are Ford with the Triton V-10. We bought the coach a year ago. Although it is older and is used, it is not used up. It is in very nice to excellent condition for its age and mileage. We have only had some very minor issues, the most recent being the cluster. After all it is a 10 year old coach so we do expect some routine maintenance and repairs. I have attached a couple pictures. We hope in some small way this helps you and your company. Again, we appreciate your help. You helped us more than you know. We will highly recommend R.T. Grim to anyone we know that may have any electronic needs."
"My cluster works great after you made the proper repairs to it. Your turn around time was outstanding. Thank You."
William - 2/22/2016
"I received the cluster yesterday morning, and by the evening, I had it re-installed in the car. It works great. Thank you very much! I will be sure to post on both forums the great service you have provided to encourage other owners to contact you to get their clusters fixed. Thanks again."
Philip - 6/24/2015
"The radio is back in and works great – thanks. You’ll be hearing from us again when we need your services."
"I wanted to get back with you and thank you for your input on my problem. We replaced the speed sensor on the rear end with an aftermarket part and the transmission still wouldn’t shift and the Speedo didn’t work. We then replaced the speed sensor with the Ford part and everything worked fine after that. Thanks again and I hope your business does well."
"Talked to Keith today he helped a lot just wanted to thank a nice friendly guy note to Keith 02 ford f250 diesel found alt volt spiking above 16.5 volts only at times drove 75 miles gauges and battery light windows all stopped working replaced alt now fixed thanks again."
"We received the cluster on Monday. Installation was delayed a few days because of snow (in May) but we got it in yesterday and made a test run today. Eureka! We have speedo, cruise and no surging. Most likely not a monumental result in the big scheme of things but we're over the moon. I'm wearing out the screw holes taking the darn thing In and out but hopefully this is the last time. Thank you so much for all of your help and advice and that you don't give up easily. There was no invoice in the box so just let us know if we owe anything. And again, thanks for doing all of this. I have passed on the Grim name to multiple people."
Bob & LuAnn - 5/21/2015